CASE STUDIES

Client: University of Minnesota

This case study focuses on the development of an online credit course titled "Inclusion and Equity in Health Care Management." As a Knowledge Partner in the field of Health Services Management, Grit Partners worked with the University of Minnesota to equip emerging healthcare managers with the knowledge and skills necessary to deliver ethical and equitable healthcare within culturally diverse populations.

Background:

The role encompassed curriculum development and teaching of a new online
credit course designed to address the critical need for healthcare professionals who can navigate the complex challenges of delivering inclusive and equitable healthcare to diverse patient populations.

Scope of Responsibilities:

1. Curriculum Development:
Co-creating a comprehensive curriculum that covers topics related to inclusion, equity, and ethical healthcare management with another member of the faculty.
2. Course Delivery:
Delivering online lectures, facilitating discussions, and conducting assessments to ensure that learners grasp the core concepts and principles of inclusive healthcare management.
3. Knowledge Partner:
Serving as a Knowledge Partner researching industry trends and best practices and incorporating this knowledge into the course content.
Challenges and Solutions Presented:
1. Curriculum Relevance:
Ensuring that the curriculum remains relevant in a rapidly evolving healthcare landscape in the United States.
Solution:
Leveraging a strong network of industry connections and regularly collaborating with healthcare professionals and researchers to update the course content, ensuring that it reflects the latest industry trends and emerging issues.
2. Engagement in Online Learning:
Online courses can sometimes face issues with student engagement and participation.
Solution:
Employing various interactive teaching methods, such as case studies, group discussions, and guest speaker sessions, helped to keep learners engaged and promoted active participation in the virtual classroom.
3. Assessing Inclusion and Equity Competency:
Measuring learners' competence in inclusive and equitable healthcare management can be challenging.
Solution:
Including assessments and reflective journaling that require students to apply their knowledge to real-world scenarios, thus gauging their ability to implement inclusive practices in healthcare management effectively.
Outcome and Impact

Curriculum development and teaching have had a significant impact on healthcare management education and the course has demonstrated improved the importance of equity and inclusion competencies in delivering ethical and equitable healthcare to culturally diverse populations.Students are better equipped to address healthcare disparities and promote inclusion within healthcare organizations.

This case study highlights the vital role Grit Partners serves as a Knowledge Partner in the field of Health Services Management and demonstrates the importance of ongoing learning and adaptation as both knowledge designers and facilitators in the rapidly evolving global healthcare sector.